Payment Policy

PayPal Only! I will ship "Available Now" items with in 1 working day as soon as payment is received.

Shipping Policy

Preferred Shipping Provider: USPS Priority Mail. We ship only within the USA. Contact me if you have any other shipping preferences for adjusted shipping costs. Shipping occurs Monday – Friday. Payment must be cleared prior to shipping. No exceptions! International Sales: I will add international shipping at customers request. Contact me so I can set up listing with shipping cost for your location.

Refund & Exchange Policy

Refunds and exchanges will ONLY be processed within 30 days of the date of purchase. **Items must be returned in their original condition in order for a refund or exchange to be processed, less shipping. In the unlikely case that damage occurs during shipment, please return the entire package in order to receive a full refund or process an exchange. If damage occurs during delivery, I will be happy to try and attempt to recreate the original piece. However, many of my pieces are one of a kind and recreating may not be possible.

Other Policies

If you would like a special requested item, I’m up for the challenge! Please contact me by email at [email address] with the product you are interested in recreating and the timeframe you are looking to have this completed. I will get back to you with any questions or confirmation. Most likely I will need to create a new product listing for a custom product. I will email this to you once I get the full details from you.

Contact Information

Please do not hesitate to contact me with any questions at baker@judithbakerarts.com.

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