I HAND MAKE AND KNIT ALL MY ITEMS ON MY SHOP. I TAKE PRIDE IN THE FINISHED PRODUCT. IT IS MY PLEASURE TO MAKE SOMETHING SPECIAL FOR YOUR BABY OR PHOTO SHOOT.
I only accept PAYPAL for all purchases.
I try to keep in stock items I offer for sale. I will ship within 1-3 days after payment clears thru PAYPAL via the post office first class mail with delivery confirmation. It usually takes 2-4 days to receive within the United States. You can upgrade to PRIORITY MAIL, which is usually 2 day delivery. But, I can't guarantee delivery times especially during the HOLIDAYS.
Refund & Exchange Policy
I will not accept refunds on custom orders. I will confirm with you after purchase the size you ordered on all my products. If for any reason you have a problem with your order after receiving it, we can discuss if you need to exchange. I will not accept any items sent back in plastic or paper envelopes. They must be sent back in the original box to insure the quality of the hand knit item. BUYERS are responsible for return shipping costs.
I do my utmost best to provide my customers special one of a kind items that I have designed and hand made or hand knit for their newborn babies. I do offer sometimes larger sizes. The quality and the yarn used for my products is my Trademark.
You can contact me via my e-mail address: firstname.lastname@example.org for any questions or concerns. I will always contact you after purchase to confirm your order, shipping time, and your shipping address.