Happie Hippie Chick Designs's Policies
PAYMENT POLICIES: Payment must be made within 48 hours of purchase or the item will be returned to stock.
SHIPPING: I make every effort to appropriately protect your purchase while in transit. I use recycled materials such as bubblewrap and bubble mailers whenever possible. The cost I charge for shipping is for the actual shipping charges and a small fee for packaging. This also includes tracking on every package. I strongly encourage shipping insurance if you are concerned about a package arriving unharmed. If you wish to put insurance on your purchase, please message me prior to checkout.
Refund & Exchange Policy
RETURN POLICY: I will gladly accept returns if my work does not meet your expectations (with the exception of custom orders). You must notify me within 48 hours of receipt that you wish to return your purchase, otherwise, the sale will be final. I will refund the purchase price, less shipping costs, once I have received the merchandise back in the condition I shipped it in. Buyer is responsible for the cost of shipping back to me. This return policy does not cover damage due to shipping as I cannot be responsible for how your package is handled in transit. Please see SHIPPING section below for more information. Please ask any questions you have prior to purchase. Thank you.
CUSTOM ORDERS: I will be happy to create a custom item just for you. The turn around time for custom items will depend on what you need. Certain items require longer cure times between layers of material, paint or sealer. I will let you know the expected shipping time as well as the price of the item prior to making it for you. Please contact me with any and all questions about custom ordering my art and jewelry. *All custom order sales are final and cannot be returned.* REPAIRS: We've all had that favorite pair of earrings break and it's just...heartbreaking!! I will happily repair any item at any time should it break due to normal wear and usage. Simply message me with your request and I will let you know if a repair is possible. Many of my items are created using recycled materials or one of a kind objects and this could hinder my ability to repair your particular item. Buyer is responsible for to and from shipping costs. PLEASE NOTE: The jewelry I create contains SMALL PARTS and is NOT intended for small children. Beads, buttons, charms and jewelry findings can be a CHOKING HAZARD. Please use appropriate caution.