Handmade by Stefanie's Policies

Introduction

I love making stuff, especially with unique fibers that have a good story. I work with many US-made yarns as well as commercial yarns to create each item you see here - and every one is truly a one-of-a-kind. Because it's handmade, there will be natural variations (and perhaps a tiny imperfection or two).

Payment Policy

I only accept Paypal. Please complete the transaction in a reasonable amount of time. If there is some sort of problem, just message me to let me know and I can work with you. If I don't hear from you in a week, the sale will be canceled.

Shipping Policy

All items ship within 1-3 business days via USPS First Class mail. Insurance, delivery confirmation, upgrades and international shipping are all available upon request. Convo me to work out the details, and I'll update the listing to reflect this when you check out.

Refund & Exchange Policy

If you are unhappy with any item, message me and we will work it out. I'd prefer you bring this up sooner than later, and would like to handle refunds and exchanges on a case-by-case, common sense basis, rather than try to impose a one-size-fits-all policy here. If you have any concerns prior to purchase, message me and we can set some terms to ease your mind!

Other Policies

Items come from a smoke-free household with cats.

Contact Information

You can always email me at honeybee21(at)juno(dot)com