Introduction

Sales Tax: I collect sales tax from customers purchasing in New York. Shipping Standard shipping is USPS Priority Mail for smaller items and FedEx Ground for larger items. I pack all mosaics with great care so that your piece arrives safely. Custom mirrors will be are professionally packaged. I will get a pricing estimate before. I recently started shipping to Canada and on select countries...had my first experience with Australia and it went well...and now Canada! I am always open to try :) Please message me if you need to ship to Canada or Australia... Shipping prices on international listings are listed as an estimate -I will create a special listing with adjusted shipping... see below Canada: •I ship USPS First Class International on Crosses and Ornaments at this time. •Pricing is for up to 1 lb and includes the gift box. $US 12.50 up to 1 lb -8.00 per additional item up to 2lbs. Please message me for additional items based on weight. •Shipping to Canada from US is 6-10 but cannot be guaranteed. Tracking numbers are available though. Australia: •I ship USPS First Class International on Crosses and Ornaments at this time. •Pricing is for up to 1 lb and includes the gift box. $US16.50 up to 1lb - 8.00 per additional items up to 2 lbs. Please message me for additional items based on weight. •Shipping to Australia from US is 6-10 days but cannot be guaranteed. Tracking numbers are available though. If you are interested in my shipping something else, please message me first and I will get a shipping estimate. I gift wrap all my frames, initials and smaller items. I will also enclose a personal note to the recipient if you are buying an item as a gift. Shipping costs for larger items are an estimate based on location and weight. I will be happy to provide you with more detailed quote based on your zip code. I will refund the difference if the actual cost is less than the estimate. Processing Times for items and Expected Ship dates are provided in all listings. Tracking numbers are provided so you'll know when to expect your order. Refunds and Exchanges I hope to make sure that you are 100% satisfied with your purchase. If, for some reason you are not, I will refund the full amount, minus shipping charges on ready to ship items. If your mosaic is damaged during shipping, please send me a photograph of the piece ASAP so that we can work something out. I insure all pieces over $100. Sorry, but there are no refunds on Custom Orders once work has begun. Additional Policies and FAQs I gladly make Custom Orders. If you don't see the right color combination or would prefer a different size, frame or mirror, or have an idea in mind, just send me a message. I will be happy to put together a sample board, so you can see them in person. Custom Orders will be given an estimated completion date and will update you if there are any changes. I am conservative in my estimates, so I normally ship out before the expected delivery date. Seller Information Check out my Facebook Page to keep up-to-date on projects and interesting mosaic trends... https://www.facebook.com/hamptonmosaics I also am on Pinterest - check out my boards! http://pinterest.com/hamptonmosaics/ AND on Instagram :)

Payment Policy

Shipping Policy

Refund & Exchange Policy

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