Grow With The Grain's Policies
Grow With The Grain is run solely by Bret and Kerri Tarnowski. All the work is done in their Smoke-Free home where Bret has taken over the majority of the basement with his woodworking shop. All of the toys will either be left natural, with no finish, or finished with Bret's mixture of beeswax and organic jojoba oil. We will use other wood species from time to based on the furniture Bret is making and the pieces that are left over. The wood that we use is sourced through a local recovery program.
We accept Paypal, which will allow you to pay with any major credit cards. If you want to cancel your order, just email us and we can work it out.
Everything is made to order so we will ship your item within 2-3 days after your payment clears in Paypal. We ship everything via the USPS. Small orders will ship via First Class, Medium size/multiple items will ship via Priority Mail. We will use first class international for any orders outside of the USA. We just ask that you are patient, as international shipping may take longer than you expect.
Refund & Exchange Policy
You may return your toy within 5 days of your purchase and will refund you your purchase price. The buyer is responsible for shipping though. If your toy or wood piece ever happens to break due to natural wear and tear, you can ship it back to us and we will either fix it or make a new one at no additional cost to you. We just ask that you pay for the shipping expense. Please note that some of the pieces are custom, but we will do our very best to reproduce the original. We may have to use a different species of wood.
We love custom work. If you are looking for a particular toy and can not find it just send us an email.