Great Dog Designs 's Policies
Welcome to Great Dog Designs! Here at Great Dog Design we are dedicated to bringing you the best handmade products we can offer. We take time and care with every collar, bed, and accessory we have to offer. We know how important your pets are to you and we want them to have nothing but the best.
Payments are accepted through PayPal
All items will be shipped first class mail by way of USPS. We try to ship as fast as possible. Our shipping time is usually 1-3 days business days. If you need an item by a specific date, please let us know and we will do everything possible to meet that date! We are very flexible!
Refund & Exchange Policy
Here at Great Dog Designs we want to make sure you are fully satisfied with your order. Refunds and exchanges will be accepted within 30 days of receiving less 20% for processing and handling. Shipping fees are non refundable. ***I do not accept returns for excessive pulling, scratching or chewing and I do not accept returns after 30 days from purchase. My collars should not be used as a tie out and I recommend inspecting your collar regularly for normal wear and tear. Please be a responsible pet owner and check your pets collar regularly for signs of wear and tear. Great Dog Designs shall not be liable or responsible for any injury or loss caused directly or indirectly by our products. The item(s) must be returned within 30 days of receipt. If you need to return an item please contact me to make arrangements