got sparkles's Policies
I accept PayPal, Money Orders and Personal Checks. Since most of my jewelry is made to order, please allow one full week for shipment. (Exception: RUSH orders, which must be agreed upon beforehand.) When payment has been made via personal check, the purchase will be shipped upon confirmation from the bank that the check has cleared.
All items are shipped insured via USPS, and come packaged in a lovely gift box. Standard shipping starts at $3.00 per item, with each additional item charged at an additional $1.00. FedEx / UPS or USPS Priority Mail are available at an additional charge for customers who prefer this method.
Refund & Exchange Policy
Your satisfaction is my top priority! If you are not delighted with your purchase, please contact me and we will work together to correct the situation. If we cannot come to an agreeable solution (such as modification or resizing or an alternate selection), then I will promptly refund the price of the piece purchased, less shipping, once it is received by me. Naturally, any damage which occurs during shipping will be repaired or replaced to the satisfaction of the customer.
RESIZING: I am happy to resize most pieces(smaller or larger), and nearly all adjustments can be made at no additional charge. CUSTOM ORDERS: Customer orders are encouraged! Please contact me and we can discuss your specific desires and needs. I will provide you with a cost quote within 24 hours. Most custom orders can be completed in less than two weeks. Please estimate shipping time of up to five (5) business days depending upon the shipping method chosen. RUSH ORDERS: When able, I will happily accommodate rush orders at no additional charge. Please contact me for a quote on rush shipping via FedEx or UPS. WHOLESALE: I am willing to consider wholesale purchases. Please contact me to discuss terms, opening order requirements, etc. Thank you for visiting my shop and considering got sparkles! Your support of my business is greatly appreciated. Every woman deserves to sparkle...
Kristi Taylor firstname.lastname@example.org 916.799.9606