I do not ship out side of the continental US I strive to ship to you unbroken pieces, but glass is tricky. I will do everything in my power to keep your glass piece in 100% perfect condition. If there is any broken pieces, I will need them shipped back to me/or a picture sent to my inbox of the broken piece in the box it arrived in! Then and only then will I be more then happy to replace the piece. I am not responsible for any pieces that do not arrive as I will happily offer a tracking number at cost to the buyer. I will personally ship and pack each item to ensure quality care for my art work to your purchase. Please allow 3-4 weeks delivery on any custom items, anything that is already made allow 2-4 weeks. I will always let you know when your item has shipped. ANY questions will be answered in a timely manner. Please put the title "questions about..." in your subject line or they will not be opened. Please feel free to leave good feed back! Any negative feed back, please talk to me and lets see if we can't resolve that? Thank you for shopping with Glass Stache!

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