Glass By Sarah's Policies
If you would like more pictures or have questions about this piece please message me prior to purchase. My stained glass pieces are made in the Tiffany style foil method. All of my items are handcrafted from scratch. You can expect each of my pieces to have a thick solder trim around it to give it more strength then your typical store stained glass piece, extending the life of the item. --Please do not use Abrasive cleaners on stained glass items. If you would like information on where to get the Made in the USA polish that I use: just ask!--
I accept Paypal payments. You may use credit cards through paypal without your own account.
Your items will ship in 2-3 business days from the time I receive payment. If I am unable (on vacation) to ship them in a timely manner, I will notify you immediately on the estimated shipping time. Insurance is included in shipping charges for items over $50. I usually ship via UPS or FedEx, I will send you a tracking number as soon as I send your items.
Refund & Exchange Policy
Please note, if you receive an item that is broken or damaged, please notify me within 3 days of receiving and retain all packaging materials for inspection by the carrier. I want you to be completely satisfied with your purchase. If you are not happy with your purchase, please notify me within 7 days and you may return it to me for a refund. Return shipping fees are not refundable.
Email me with any questions at firstname.lastname@example.org