Gigawad 's Policies
Welcome to Gigawad LLC storefront on AFTCRA! We appreciate your business and willingness to maybe buy one of our products to help multiple charities. We are a Veteran run small family grassroots business in NJ. We want you to reach out to us via one of our Social Media venues with your questions and to learn more about our business and how we give back. We have our own website under Gigawad LLC for your convenience to peruse. We also have a presence on Facebook & Instagram under Gigawad LLC. We proudly state throughout that nearly 75% if not all of what we sell is not only created by our family hands in the USA in NJ but is also handmade with component materials to construct that are manufactured in the USA.
We accept all major credit cards thru Paypal Payment upon ordering from our store. Your orders will ship once payment has cleared.
We ship most of our products within 2 days of ordering. If your product requires some extra tlc via customization/personalization - shipping leaving our facility s may increase by a few days. At the most - we strive to have your order out the door within a few days of placing it with us!
Refund & Exchange Policy
Your satisfaction is our highest priority. We do our best to assist with your FAQ's regarding your orders promptly. You have 3 days from the day of receipt to open a claim with us for a return / exchange of your item. In most cases (if it was not a custom order to your exact specifications), we can honor a refund or exchange. With this in mind - Please examine your items carefully upon delivery for imperfections or damage in transit. Most of what we sell is customized to your specifications so extenuating circumstances are present. Your item if returned is often not able to be resold due to variable reasons. Therefore - It is up to our Manager discretion as to whether your return is admissible for a refund for any reason other than damage to product at delivery.
We are reachable via (732) 642-7234 or firstname.lastname@example.org And are on many Social Media/Retail platforms for your convenience - Facebook/Instagram