Fuchsia Bloom Studio's Policies
Welcome to Fuchsia Bloom Studio! Here you will find colorful,distinctive handmade artisan jewelry for all occasions made with gold, silver, copper and a variety of gems,pearls and glass beads. I aim to provide my customers with distinctive, quality pieces made to last and a positive shopping experience. Should you have any questions,comments or suggestions please don't hesitate to contact me. Thank you for visiting! I am happy to create a custom order for you, please contact me and I will work with you to create something that will fit your style and budget. I also take bridal jewelry orders whether it be for the bride, the bridesmaids or anyone in the wedding party! As stated above we can work together to create what you need. I also give a 10% discount on the total purchase if you are ordering more than one of an item. If an item you are ordering is a gift, please specify if you would like a special message added. Each purchase comes distinctively boxed or bagged.
I take Paypal worldwide and personal check or money order from the US only. You do not have to be a PayPal member in order to make a purchase. PayPal does not require you to set up an account to purchase from our Aftcra store. You can simply make the payment using your credit card and PayPal acts as a go-between. Just follow these easy steps: Step 1: Go to your receipt and click on "Pay with PayPal" Step 2: Click on "Don't have a PayPal account" Step 3: Follow the steps to complete the credit card information and finalize payment. Payments must be received via PayPal within 2 days. If payment is not received by then, I will contact you to see if there is a problem. If the problem cannot be resolved, or if you no longer want to purchase the item, I will cancel the sale and re-list the item. If you are sending a check or money order (within the US only please) please click on that option - I will ship the item once they are cleared. I will contact you to see if there is a problem if I do not receive payment in 5 business days. At that time if the problem cannot be resolved, or if you no longer want to purchase the item, I will cancel the sale and re-list the item.
I offer a low shipping rate which includes delivery confirmation on all domestic orders. PLEASE NOTE: Most items will ship in the US by USPS First Class Mail within 7 business days from receipt of payment unless I notify you otherwise ( custom orders might take a bit longer and I will communicate with you about the time frame ). *PLEASE NOTE* - Many of my items are made to order, and if you need me to ship your item sooner than 7 business days ( ie a last minute birthday gift) ,esp around the holidays, please let me know the date you need it by in the notes to seller at checkout. This way I can make sure to put your order higher in the queue, esp around the holidays when things are busier. I will be shipping to the address that shows in your Etsy order (not Paypal), if you would like your order shipped to an alternate address just send me a message along with the order ( this also applies to if you want a gift sent directly to the recipient). If you would like an alternate or faster method of shipping than US First Class mail or any insurance , convo me before purchase and I will provide the rates for you. International Shipping - I welcome international customers! Please note that shipping to international addresses can take up to 6 weeks. I ship USPS First Class International mail. Also, based on the wide variety of customs laws, there may be restrictions and/or customs fees, import duties, or taxes. I am not responsible for any customs fees or duties that may be charged in your country. If you would like expedited shipping or insurance for an international purchase,convo me prior to purchasing and I will alter your order to reflect this. See also my shipping times in the paragraph above for domestic shipping information.INTERNATIONAL SHIPPING CUSTOMERS - unfortunately there has been a huge rate increase in first class international shipping from the US, please check the prices on the listing pages. Sorry for any inconvenience! Note: Earrings will be gift wrapped in a pretty organza bag with tissue or wrapped in pretty gift wrap, and necklaces,bracelets or sets in a distinctively wrapped gift box. If there is any other gift wrapping preference you might have, please don't hesitate to let me know and we will come up with something that will suit your needs.
Refund & Exchange Policy
I like happy customers! Please don't hesitate to contact me right away with any questions or concerns. My return policies are as follows- Damaged Items- If an item is defective in any way upon arrival to you please contact me immediately upon receipt so we can arrange a replacement, exchange or refund. After I receive the item back in its original condition I will mail a replacement piece or issue a refund through PayPal ( this applies only to pieces I cannot replicate) . Refunds and Exchanges – Each return situation is handled individually and the information below applies to national and international customers. If for some reason you are not completely satisfied with your order, please contact me through Etsy or my email address – firstname.lastname@example.org - within 5 business days of receipt of the item) and I will gladly exchange it for a different item (exchanges are handled like a custom sale) or refund your order through Paypal. Returned custom orders receive store credit. When returning the item to me, please package the item carefully to ensure it is delivered in its original condition. The buyer is responsible for return shipping. In any circumstance I want to make your buying experience as positive as possible!
Layaway - Due to popular demand I now offer a layaway plan just in time for the holidays! Just select the pay by check or pay by money order option after you commit to buy the item(s) you would like. Mail me the check or money orders in installments for up to 30 days. When all monies have cleared I will ship your item(s). Make sure to write "layaway" in the notes to seller at checkout and convo me to let me know you would like this method of payment. If you have not paid in full by the 30 days I will issue you store credit for the amount I have received and relist the item. Custom orders - I would love to work with you to create a one of a kind piece just for you! Also, if you see an item in my shop that you would like me to modify, or see an item in my sold section that you are interested in, I will do my best to accomodate. Payment for a custom order is required prior to delivery. We will convo or email with pictures until you are satisfied with the end result. If for any reason you are still not satisfied with your order, store credit will be issued. Care of jewelry: All of my jewelry pieces are intended for adult wear only unless otherwise specified and, though sturdily made, will not withstand wear in the water. Antiqued (oxidised) pieces need to be kept in a separate box or bag from other jewelry due to the chemical reaction that occurs upon contact with alloy metals.If any discoloration does occur, a simple polishing with a silver polishing cloth should suffice. A polishing cloth (such as a Sunshine Cloth) is also recommended for plain sterling,gold filled and silver and gold plated jewelry as opposed to liquid silver cleaners which can damage the finish. My personalized brass items have been coated with a sealant to prevent tarnish but also can be polished with a polishing cloth, this also applies to the aluminum,sterling and copper items. All earrings you see worn by a model will either be made to order or sterlilized before sending, thanks! If you have any other questions or concerns don't hesitate to contact me! Wholesale Inquiries - If you are interested in carrying my jewelry in your online or brick and mortar shop, please contact me at email@example.com with any pertinent information. There is a $200 minimum and, depending on the item, some I can make in small quantity and some are one of a kind. If you are interested, please convo or email me (firstname.lastname@example.org) an item list of what items you are interested in and I will supply you with a price list. If there is anything you see but would like it in a different color, metal, etc I can usually accommodate. I have a 2-3 week turnaround time. Your interest is always greatly appreciated!
You can reach me here or at : email@example.com