Formia Design's Policies
We pride ourselves on attentive customer service, and strive to make your entire shopping experience a pleasant one. On custom orders, including kid-designed pieces, our policy is to remake or modify jewelry if it is not 100% to your satisfaction. Just return the jewelry and we will make something new or change it so it meets your expectations. Due to the nature of custom designs (which in most cases cannot be resold) we cannot refund the purchase.
Refund & Exchange Policy