Payment Policy

Credit cards accepted

Shipping Policy

Shipping: Your product will typically ship same or next day, unless otherwise noted in the listing. Items are shipped through the United States Post Office.

Refund & Exchange Policy

Refunds and Exchanges: Due to the nature of the products we sell, we cannot accept returns or exchanges. However, if there is a problem with your order, please let us know and we'll be happy to make things right.

Other Policies

Custom Orders: We absolutely love creating custom orders for you! To place a custom request, simply message us with what you have in mind. We will respond, likely to ask a few questions to make sure we’re on the same page with your vision! Bulk orders are welcomed! Soaps make great wedding, shower or party gifts! We can customize and personalize your order-- your unique scent, ingredients, and customized packaging! Send us an email fernandnettle [!at] Wholesale Accounts: Interested in carrying Fern&Nettle products in your coffee shop or store? Please email us to set up an account!

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