Introduction

Welcome to my shop! All of my items are handmade, by me. I love to craft but knitting is my passion, so I try to squeeze in a little time each day for it! I believe in all the products I create and list as I have created versions of them for my home as well as family & friends. My shop is stocked with charming and fun PomPom Garlands, hand knitted beanies and unique embroidery hoop art. One of a kind home accent pieces and party decor. Handmade in Newport News, Virginia. ❉❉ Can't find the color you were looking for?! Convo me, I love to create custom orders! ❉❉❉ Pet Notice: {Fe & Fran} shares space with 2 pups and a kitty. While I do my best to keep them out of my studio, from time to time I find them curled up at my feet. ❉❉ {Fe & Fran} is a smoke-free environment!! ❉Follow me on Pinterest: www.pinterest.com/cnuamberlee/ Local to the 757? Find us at Kitsch in Norfolk! Cheers!

Payment Policy

My shop happily accepts PayPal for payment. ☞ Full payment is expected prior to work beginning on custom orders

Shipping Policy

**Please note, our business days are Monday - Friday and do not include weekends for shipping** ☞ I ship anywhere within the United States via USPS. I ship either First Class or Priority at my discretion. A USPS tracking number is including with all shipments. ☞ Some products listed in my shop are finished products and some are made to order. Once payment has been received, I will start on your item. Please see "Shipping and Policies" for each item's specific time frame. *Custom orders could take up to 10 business days to complete with work beginning on them once FULL PAYMENT HAS BEEN RECEIVED* **I love to recycle & reuse boxes. It's good for the environment and keeps shipping costs down. So, your item may not arrive in a shiny new box labeled {Fe & Fran} but it will always be shipped with love & care!** ☞ Change of Address: If you do not notify me within 24 hours after payment I will ship the item to the address furnished during Aftcra checkout.

Refund & Exchange Policy

I want you to be happy with the product you purchased, so I am flexible with returns. Any item(s) that you received which was not as described at time of purchase, you must first contact me within 24hours of receipt of item(s) to discuss issues/options. If an item is deemed returnable after email correspondence, the unused item(s) must be returned in the original packaging or similar and must be mailed USPS First Class with Delivery Confirmation within 5 business days. The purchase price (minus shipping) will be refunded in the manner it was paid upon receipt of the returned item in its original condition. **Instant Download purchases are FINAL SALE. No refunds on PDF files**

Contact Information

Stay connected with {Fe & Fran} via aftcra convo, I usually respond within 24hrs Cheers!

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