Family Creation Studio's Policies
HI and welcome to our store! We are a mother/daughter creative team and hope you enjoy our towels, fleece blankets, quilt and cross stitched wall pictures as much as we enjoyed making them. All our items are handmade and items listed are available for shipping in 1-2 business days. Custom orders are available on many items and will take longer to process, depending on the item. Contact us for further information.
All major credit cards accepted through PayPal. Payments must clear before items are processed.
All items in stock are shipped via USPS and ship in 1-2 business days (unless otherwise noted on item). Items are carefully packaged with tissue paper or bubble wrap. Custom orders are shipped 1-2 days following completion of item.
Refund & Exchange Policy
If you are not happy, we are not happy. Please contact us within 3 days of receipt if you are not happy and wish to return the item. Return items must be unused. Please note: buyer may be responsible for return shipping. Additionally, any custom order is considered a final sale - no exchanges or returns on custom orders.
We accept custom orders on many of our items. Please contact us for further information.
Cathy or Bridgette at firstname.lastname@example.org