Introduction

Depending on demand and the number of items ordered, your custom creatures may take me one to two weeks to complete after ordering. Items will be crafted in order of when they were purchased. I love getting creative customization to orders as well as suggestions for other things to add to the store! Feel free to let me know if you have any ideas.

Payment Policy

Payment is due when the order is placed. All purchases are sent securely through PayPal. Payment must clear before I start working on your order. Prices for the items are based off of how long they take to create.

Shipping Policy

You will be notified when your order is on it's way. If you're ordering from the USA, the package should arrive in 2-5 business days through USPS. I am not currently shipping internationally but that may change according to demand!

Refund & Exchange Policy

I do not offer refunds at this time. If your order arrives and is unsatisfactory, I can offer an exchange of a similarly priced item. I will ask you to send the other product back to me.

Contact Information

You can contact me at ezrascraftedcreatures@gmail.com with any questions, concerns, and suggestions. I will respond within 24 hours.

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