Epic Lewt's Policies
Please keep in mind these are all individually hand made and will all be slightly different and have imperfections. Not every single one can be exactly the same or perfect. I do my best to make everything to the highest standard of quality. Please remember different fabric dye lots can cause a slight color change from what is shown in the photographs. I will be shipping your item out via USPS as soon as I have completed making it. Some items are already made and will be shipped out within two business days of the order. You will receive a tracking number when your item has been shipped, it will be emailed to you. Until you receive your tracking number your item has NOT been shipped. Keep in mind your order may be taking a little longer if I have a larger order queue. Generally orders don't take longer than a week. Orders within the US on average take less than a week to arrive after being shipped out. If you live outside of the US please keep in mind your order can take anywhere from 2 weeks to a month to arrive. If you need expedited shipping please let me know so I can make a custom order for you and go over pricing. For Mexico Residents: Be aware that your USPS Track number only works con USPS page until the shipment leaves the U.S.; as it gets into Mexico, it will not reflect any change. Your track number is the same for SEPOMEX and you can track your package (maybe with 2 or 3 days delay) in the SEPOMEX page. If you would like the Express mail option so that the package is delivered to your home and in 3-5 days please let me know I can set up a custom order for the exact cost of shipping.
Refund & Exchange Policy