Enlacing Designs's Policies
Welcome to Enlacing Designs! All items are designed by me, the shop owner, and crafted one at a time, by hand, in the USA. Each of my items are individually tested for quality, fit, and comfort by me and my loved ones-.
~PAYMENT POLICY~ -Preferred payment is via PayPal. -I want you to receive your product as soon as possible, but I am unable to ship your product until payment has cleared!
~SHIPPING~ -I ship your item(s) 1 business day after payment has cleared. -Closed Weekends and Holidays. -Shipping charges include packaging supplies and a tracking number. -U.S. Arrival times are approximately 2-5 days, but due to USPS, I cannot guarantee arrival times. ~INTERNATIONAL SHIPPING~ -Important! If you are outside the United States of America contact me prior to purchasing! -Please contact me with your shipping address and the product you are interested in purchasing so I can acquire a shipping quote. -Quotes may take up to 2-3 days to acquire.
Refund & Exchange Policy
~SATISFACTION GUARANTEED!~ -In the event that you are dissatisfied you may return the product- postmarked within 10 days of purchase date- for a refund, excluding shipping charges. -This applies to everything except for custom orders.
~ROSE TOPPED PUSH PINS~ -The metal on these push pins has a lifetime guarantee. -If the metal breaks or bends I will fix it for free. -Buyer pays shipping. ~CUSTOM ORDERS~ -Payment is required prior to the creation of a custom order. -Due to the unique nature of custom orders, they are non-refundable and non-returnable. . -Completion time varies.