Enchanted Objects's Policies
Welcome to Enchanted Objects! Personalized hand stamped jewelry. Check out my personalized listings for new font and design stamp choices. You can also visit my new website at www.enchantedobjects.net. Stainless Steel, sterling silver, nickel silver, copper and brass available. Take a look around and feel free to convo me with any questions. If you see something you would like customized don't hesitate to ask. Custom orders welcome. Thanks for stopping by. Please note: Failure to add your notes on custom orders may result in shipping delays. Please put all of your choices in the Note to Seller box when ordering. Thank you! Handmade jewelry is not designed to be waterproof. Please take care not to get it wet. Most metal jewelry will tarnish. Polish with a soft jewelry cloth to clean and shine. Do not use jewelry cleaners! They will remove the color from the letters.
I will ship your items USPS, usually within 3-5 days of payment. I am now shipping all US orders via Priority mail, so you get 1-3 day shipping (after the processing time), insurance and tracking. Failure to add your choices to the Note to Seller box when purchasing personalized items may result in shipping delays. Outside of the US I have marked the shipping speed at 2-3 weeks. Depending on where you are it may be delivered earlier or later than that. I am not responsible for any charges after the item is shipped. Any Customs fees or any other type of fee is the buyers responsibility. Please make sure that you give me the correct ship to address on Etsy. This is the address I will ship to.
Refund & Exchange Policy
Given that most items are personalized, all sales are final unless an item arrives damaged. If it is damaged please convo me to make arrangements to return it for a refund within 3 days of receipt of item. I want all of my customers to be happy with their purchase and I am willing to work with you to make that happen. If you are not happy with something, please convo me and we can work together.
I love custom orders. Please don't hesitate to convo me about one. If you have any questions or concerns please convo me. I want all customers to be happy with their purchases and I will gladly work with you to make that happen! Handmade jewelry is not designed to be waterproof. Please take care not to get it wet. Most metal jewelry will tarnish. Polish with a soft jewelry cloth to clean and shine. Do not use jewelry cleaners! They will remove the color from the letters. Please note the estimated shipping time that appears on your order includes a 1-5 day processing time. Please make sure that you have entered your correct address on your Etsy account, as this will be the address that I ship to. Please check your email and Etsy account frequently for the next 48 hours in case I have questions about your order. Please Note: The hand stamped items are made using special tools. Each piece is unique and no two will be exactly alike. Text and designs may not be absolutely perfect and in line. This is not considered a defect but makes your item unique to you.