Emily Kinsella Art's Policies
Hi and thanks for taking the time to visit my shop! If you have any questions or comments feel free to email me or send me a message. emilykinsellaart @ gmail.com
✿Paypal & credit cards are both accepted. Please note that I will use the shipping address that you have provided in your account/address on the Etsy transaction page, NOT the shipping address on your Paypal account (if different). ✿I'm happy to ship anything as a gift, but please make sure the address of the gift recipient is entered on the transaction page. Thanks! ✿Please contact me if you have any questions! emilykinsellaart @ gmail.com
✿US Orders: I ship everything USPS First Class Mail with delivery confirmation. Delivery takes around 2-5 days. ✿International orders will ship USPS First Class International Package Service. Shipping times vary by destination and cannot be predicted. Each country does things different with customs. Please allow some wiggle room! ✿Please ensure your information and shipping address are correct at check out! We cannot take responsibility for packages shipped to an address that you no longer live at or that was entered incorrectly. If you’d like to ship as a gift to a friend, please make a note on your order! ✿If your package is marked as delivered, but is “not received” please contact your post office and check with neighbors/ family members/ housemates. Speaking directly with your mail carrier is also helpful. We trust USPS to do their job and for our customers to be honest with us about the status of their merchandise. ✿If an item arrives damaged please contact me with photos! emilykinsellaart [!at] gmail.com
Refund & Exchange Policy
✿In the case of a return for reasons other than the fault of the seller, the buyer is responsible for shipping costs back to us and assumes the responsibility should the item go missing in transit. Once the item is received in acceptable condition, you will be refunded purchase price minus Etsy and Paypal fees (if applicable). ✿Requests for returns must be made within 4 days of item arrival to you! Please contact us before returning your item. ✿Please be aware that colors display differently on screen and vary from screen to screen.
emilykinsellart @ gmail.com