Dreams of May's Policies
Hello and thank you for stopping by Dreams of May. My shop is named in honor of my Grandmother, May, who always told me to never stop dreaming. Grandma is the one who started me on the road of crafting with the art of crochet. This journey started around the age of 5 years old and hasn't stopped since. When it came to teaching me to crochet, Grandma made sure that I mastered one stitch before going on to teach me the next. I can't even tell you how many miles of chains I crocheted. When I got the tension and stitch size even she then proceeded to teach me the single crochet and on and on until I had mastered all the stitches. I am so very glad that she was such a tough taskmaster in the beginning, it really shows in my work now. Many times I have customers at shows comment on how even all my stitches are in each piece. I lost her many years ago but, every time I pick up my yarn and hook, I smile and remember her with love. Be assured that all the items I carry have been made by me. I will try to keep adding new things as often as possible. I do not live in a pet-free home. I have a chinchilla who has his own 5 story condo. He is not allowed in my workroom. Due to the fact that all monitors are different, the color you see may not be exact. Take care when making purchases for small children. Seller is not responsible for items purchased that could pose a potential choking hazard.
Now down to the business end of having a shop. Payment is due when a purchase is made. I accept PayPal. You don't have to have a PayPal account to make a purchase, just a credit card.
If you purchase your item before the post office closes, it will be shipped out the day you purchase it. If you purchase on a Sunday or after the post office closes, I will ship it out to you the very next day. I don't know about you but, I really don't like to wait longer than necessary for something I have purchased. A tracking number will be emailed to you from Etsy. The USPS is supposed to the items at regular intervals but that doesn't always happen. So if your item doesn't get scanned please don't panic, email me and I can look into it for you. I tend to keep an eye on your purchase as well, I like to know when you receive it. I ship to the address that the buyer has on file with PayPal or Aftcra. Please make sure you have the correct address on file. Items will be shipped standard U.S. Mail. If your item (or items) will not fit in an envelope I will ship in a recycled box whenever possible.
Refund & Exchange Policy
Due to the nature of the items in my shop I will not resell returned merchandise. If there is a problem with your order and you need to return it, please email me first, before you return it. Returns will be done on a case by case basis. If an item is returned it must be returned in the same condition as it was received.
If you see something that you like that has been sold from my shop feel free to email me and I can make a similar item. It may or may not be exactly the same as some of my items have no patterns and I make them up as I go along. Due to the nature of the items in my shop I will not resell returned merchandise.
My email address is DreamsOfMay@gmail.com or DreamsofMay@yahoo.com