DragonPearl Boutique's Policies
Payment for orders must be received before an item will ship.
Processing time The time I need to prepare an order for shipping varies. For details, see individual items. Estimated shipping times United States: 3-5 business days I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Refund & Exchange Policy
I gladly accept returns, exchanges, and cancellations Contact me within: 14 days of delivery Ship items back within: 30 days of delivery Request a cancellation within: 24 hours of purchase Because of the nature of custom or personalized orders, unless they arrive damaged or defective, I can't accept returns for them. Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Questions about your order? Please contact me if you have any problems with your order.