Dogwood Embroidery's Policies
Welcome, I am a stay at home mom and work out of the basement of my home. What started as a hobby has turned into a full time job. I have combined by two favorite crafts embroidery and leather work to make custom leather goods at affordable prices.
I accept paypal.
I ship priority mail via usps with tracking. I usually ship 2-3 weeks sometimes sooner depending on my work load. If you need something by a specific date, I try to work with you.
Refund & Exchange Policy
The items in my shop are all custom made. Once I have embroidered the item the way you have stated, I will not be able to offer a refund. If I make the mistake a full refund will be given.
I will embroider the name, saying or monogram exactly as it is given. The traditional monogram w(D)y the middle letter will be larger in the center. Please give an indication as to which letter you want to be larger. If you want a saying on a journal and " Like this" then the " marks will be included. To receive your item as quick as possible please leave me a number or email where I can reach you if questions should arise.
I will notify you as soon as I have shipped your item.