Djfleesh Handknits's Policies
Thank you very much for visiting my shop! I am a knit artisan who has been knitting for over 30 years. When I was 16, I watched my cousin, Karen, knit a small baby sweater in one sitting, and just had to learn how to do that. I picked up a book, taught myself how to knit, and over the years have worked very hard to produce excellent work, with a particular eye on clean lines, and expert finishing work. I do all of my work right here in my smoke free home, in Wilmington, DE. As a radio announcer, I always had lots of time to knit while spinning the tunes in New York, Philadelphia, and even El Paso, Texas. As for the mystery behind my shop name? When my little brother, Seth, was a toddler, he couldn't pronounce my name, Felicia, and just called me "Fleesh." Since I was a disc jockey, the logical moniker was "Djfleesh!"
I accept Paypal for payment, and you can use your credit card there! Payment is made at the time of the purchase, and may be cancelled up to the time of shipment (I typically ship by the next business day). Custom orders must be paid for in full prior to me ordering the yarn or beginning to work on the item (if I already have the yarn). Custom orders will can not be refunded
I ship within 48 hours of payment via USPS, although typically I ship the next business day. US deliveries include tracking information and take approximately one to five days. International delivery times will vary. I ship within the US, to Canada, and to Europe, at this time. If you are outside of these areas, please contact me to discuss shipping to your country.
Refund & Exchange Policy
All sales are final, so I encourage you to ask any questions prior to purchase. Refunds will be issued if an item is vastly misrepresented or arrives damaged. Return authorizations are required for proper processing via a conversation. Should you need to return your purchase, you will receive store credit in the amount of the original purchase, less the shipping. Custom orders are final sale.
If you have any further questions, please feel free to contact me at firstname.lastname@example.org and I will get back to you as soon as possible.