Divaish by Sita's Policies
I use PayPal, one of the most trusted online payment solutions on the web. Because of this, I have all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal’s secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order. Don’t have a PayPal account? That’s ok! You can still use your credit card to send payment through PayPal. If you need any help just send us a message.
Shipping charges are estimates. Any over estimated shipping of a $1.00 or more will be issued as store credit. I will contact you with instructions if any over estimated shipping is owed to you. (See “Additional Information”.) You will receive a confirmation email of your purchase and tracking information once your order has been shipped. We use USPS First Class Mail, USPS Priority (US orders only & by request only. This option is not available for international orders), First Class International, UPS, and FedEx. Whether your order ships USPS or FedEx it is no additional cost to you and we will advise you of the shipping service and tracking for that service in an update email. All international custom fees/costs/duties/import laws and regulations are your responsibility should they occur. Please be sure your address is correct. You, the buyer, are responsible if your order is sent to the wrong address because your information is not current. If we have to intercept your package in transit, you will be responsible for any costs we incur in doing so. You will also be charged additional shipping to resend your order to your correct address. This additional shipping and reimbursement must be paid before we will resend your order. We will send a ‘Request For Payment’ through PayPal to the email you provided at checkout. If you do not have a PayPal account you will still be able to make the payment with a credit/debit card. After you send payment and payment has cleared, we will ship your order. If you decide to cancel your order instead of having it shipped to the correct address, you will not be refunded shipping costs. You will receive a refund on the purchase price of the item/items minus a $3.00 cancellation fee and any other fees owed to us for intercepting the package. (See returns and cancellation policies below for more information.) If you happen to notice your address is incorrect after you have placed an order, please send us a message immediately.
Refund & Exchange Policy