Payment Policy

Payment must be received in full before the shipment is completed. I require half upfront on custom items and the rest before shipping.

Shipping Policy

Premade items will be shipped out within 3 business days of ordering. Once your item has shipped, you'll receive a tracking number that will inform you of your estimated delivery time. Custom items will be shipped when they are finished. You will receive two updates a week until your item is shipped. Once it is shipped, you will receive a tracking number that will inform you of your estimated delivery time. International customers are responsible for any extra fees incurred by shipping internationally.

Refund & Exchange Policy

Returns and exchanges will only be processed for items that are not damaged. If an item arrives to you damaged, I require photo evidence within 48 hours of delivery. Returns and exchanges are processed within 48 hours of receipt of photos. Unless it is a custom item or if I need to make the item to replace it. In which case, we will discuss the time frame. Refunds and exchanges will only be issued if the item is damaged. I am not liable if the item isn't what you wanted. Please be sure to read descriptions and details before ordering. If ordering a custom item, please be sure to provide me with as much information as possible. Refunds and exchanges on custom items will be rare and depend upon the item. Please keep this in mind.

Contact Information

For further contact, please email me at [email protected].

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