Dalton Woodworks, LLC's Policies
Most of my items are custom made to suit your needs. I rely on you to take and provide me with accurate measurements. All of my products are made by hand, by me, in my workshop. I guarantee that all specifications will be met to within 1/16th of an inch unless I indicate otherwise in your custom quote. I do not use CNC or laser technology. My lumber for your project is sourced locally and bought in "rough" form. This means I mill each part of your item from non-dimensional lumber. Again, this saves money for you the consumer.
I will provide you with a custom quote that shows both product and shipping costs.
I ship UPS ground. I find this saves us both time and money. UPS ground can deliver within 2-5 business days depending on where you are within relation to me in the US.
Refund & Exchange Policy
I rely on you take and provide me with accurate measurements. As a result, as long as your order is delivered to you undamaged, and meets the specifications you requested, no refunds or exchanges will be honored.
You can contact me at firstname.lastname@example.org Thanks for considering me.