Welcome to Cuevex

Payment Policy

Payment is due in full at time of purchase.

Shipping Policy

We use USPS Priority Mail Delivery Should take Between 2 to 3 Business Days. A Tracking Code will be provided as soon as the Item Ships "1 to 2 days after Order was Placed"

Refund & Exchange Policy

We strive to make every customer a happy customer!! . We like new friends, and we want to keep them. If you made a mistake and aren't happy, please message us. We will do everything we can to try and make it right! * If an item is damaged during shipment, snap a photo of the item and send it to us. Upon receipt of a photograph, we will immediately make a new one and ship it to You There is no need to ship the item back to us provided you have sent a clear photograph. * If you wish to return an item or items because you have changed your mind about them for some reason, we will take UN-PERSONALIZED items back and refund your initial purchase price only, not the outgoing shipping. Personalized items cannot be returned. * Refunds are given only as long as item is received in the same condition as when we shipped it to you. Items that are returned in a condition other than that in which they were sent out are not eligible for refunds.

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