Crowtown Mill Designs's Policies
Hello, thank you for checking out Crowtown Mill Designs! I run a one man shop.Every piece is an Original design hand crafted for you! There is not any computers or CNC equipment used in any of my processes! I manufacture each piece according to orders received. This means I have no inventory.Please expect 2 to 4 weeks before I ship. I will do my best to ship as soon as possible! There may be longer delays according to production. Feel free to email me for wait time at firstname.lastname@example.org. I prefer to take my time and produce the best quality product I can,with pride for you!
Payment is expected when ordering. All products will have free shipping!
Shipping will be free.
Refund & Exchange Policy
Each piece is a custom piece made just for you! I will not be able to offer refunds or exchanges. If there is damage from shipping,of course I will want to make things right.I will need photo documentation of damage.Please inspect the piece as soon as you receive it and let me know of any damage. If I do not hear from you with in 5 days of your receiving your piece, I will assume all is well and you are happy! Please check your order before you send it with any personalization. I strive to make my customers happy,so make sure you tell me exactly what you need so that I can make happy!
Please be advised, each piece is hand crafted and distressed. This means each and every piece will be slightly different in measurement and color.This also means each piece is truly one of a kind, you can be proud to display and collect. Each imperfection makes your piece perfect!
You can contact me via email@example.com or message me on facebook at Crowtown Mill Designs.