Crowmark Creations's Policies
Introduction
If you like something you see here but aren't quite sure you want that specific item, let me know. I might just be able to produce something to your specifications.
Payment Policy
I accept Paypal. Please be aware that orders will not be processed until payment is received.
Shipping Policy
Orders from within the US will be shipped via USPS First Class Mail; shipping prices listed will be USPS First Class Mail. Alternate shipping methods (USPS Express Mail, Priority Mail, UPS or FedEx) can be arranged for additional shipping fees; contact me first so we can set these up.
Refund & Exchange Policy
Refunds and exchanges will be accepted on a case by case basis. Return postage will be paid by purchaser. Custom orders are NOT eligible for return, exchange or refund- unless I made a mistake in the manufacture, in which case I'll make the refund and reimburse you for the return postage. Incorrect items or those with manufacturing defects/errors (including custom work) will be replaced upon return and at no additional charge to the customer. Shipping and handling charges on items that aren't defective are nonrefundable. Seller is not responsible for items damaged during wear or through misuse by the buyer.
Other Policies
There may be slight variations between images posted and actual products. I try to keep this to a minimum. Image colors may vary from computer screen to computer screen. All sea glass used in Crowmark Creations jewelry is taken from the sea, not tumbled or acid-etched. No two sea glass pieces will be exactly alike.
Contact Information
Email me with questions at [email protected].