Payment Policy

Payments are processed via PayPal. Payment plans can be arranged for orders of $100 or more. Please contact me at creativespiritlovedesigns@gmail.com to purchase an item via a payment plan. Item will be shipped once payment plan is fulfilled.

Shipping Policy

I offer FREE flat rate shipping on orders over $35.00. I currently ship within the United States. Made to order items require a production time of 2-4 days. Flat-Rate USPS takes approximately 3-5 business days. You will receive an email notification with a tracking number once your order is fulfilled and shipped. Typically items will ship within 3-5 business days. Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs or postal issues. Once a package leaves my hands, it is now up to the postal carrier to deliver the package to you.

Refund & Exchange Policy

I do not accept returns, cancellations or refunds. I will accept exchanges of unworn/unused pieces in certain situations. Images may not reflect the true color crystals, stones or cord, therefore color is not guaranteed. If you are not satisfied with your purchase for any reason, please email me upon reception to make an exchange. Buyers are responsible for shipping charges for exchanges.

Other Policies

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Contact Information

Please reach out with any questions you may have about the above policies or general inquiries at creativespiritlovedesigns@gmail.com

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