Creative Collective's Policies
Introduction
-An Eco-friendly shop! -All seams are serged. -I do not use storebought patterns-I make my own! -Allergy info: I do have cats and dogs. I do make sure my work doesn't arrive covered in fur. -Allergy info: Non-smoking household. Occasionally some materials were pre-loved by a smoker. No worries, If I can smell it, I WON'T sell it. -I keep it legal :) All reconstructed gear is made from licensed tees-I NEVER screenprint or stencil logos.
Payment Policy
-I accept PayPal ONLY. -Payment is due within 5 days of purchase. After this time I will cancel the transaction.
Shipping Policy
-I ship via USPS. -If I can, I get delivery confirmation for your package(s). -I offer insurance, if available. -I ship WORLDWIDE. I can fit smaller items in a Priority Mail flat rate envelope. For large/bulky/multiple items please contact me for shipping quotes. -Do NOT ask me to mark items as gifts with low value. I will never do this. It is illegal. -Buyer is responsible for any and all customs fees.
Refund & Exchange Policy
-My return policy is in place to protect you from being stuck with paying for an incorrectly sent or damaged item you cannot use. So I will never accept returns for stupid/flaky/scammy reasons such as "I guess I didn't want this after all", "I changed my mind"...EVER. I work very hard to make all photos and descriptions as accurate as possible to make sure you know what you're buying. -If I've sent something that is unusable or unwearable (unwearable in terms of workmanship, not personal taste), I accept returns. Just contact me within 7 days of receipt of item and I will refund the cost of the item. Buyer pays for return shipping. -If you bought an item and I've sent you the wrong one, please let me know right away! Contact me within 48 hours of receipt of item and I will ship the correct one. -I will not accept returns because "it's too small/large". I always include accurate measurements. -After the item is shipped, I am not responsible for lost or damaged packages.
