Introduction

Welcome to my store. My name is Sarah and I would love to work with you. I have been in the business of making and selling bridal accessories since 2010.

Payment Policy

Payments are made through Paypal, using a credit card, debit card or direct bank transfer and must post within 3 days, or the order will be cancelled. If you wish to cancel your order, you must do so within 12 hours of purchase. A custom order cannot be cancelled once I have started making it.

Shipping Policy

Processing Time Made to order items need to be made before they can ship. The time needed varies. For details see individual items Domestic shipping is done with USPS First Class, unless you order multiple items, then it gets upgraded to a flat rate box. Items will include a tracking number. Insurance is not provided, but you may purchase it. International Items are sent overseas using USPS First Class for a flat fee that covers a package weighing up to 10oz. Insurance included at no extra cost. Delivery can take up to 8 weeks. If desired, you can upgrade to Priority Mail International Flat Rate shipping for an additional cost. Delivery time is approximately 6-10 business days. International items may be subjected to an additional tax as required by your country. As the seller, it is illegal for me to pay this cost. Further, purchases will not be represented as gifts in customs declarations. /---/ If your package is returned to me as the sender, I will send you a message to confirm your address. Your package will be resent free of charge if the address is correct. If the address you've provided is incorrect, you will be required to pay shipping again.

Refund & Exchange Policy

I gladly accept cancellations Request a cancellation within: 24 hours of purchase ***REFUNDS AND EXCHANGES*** Create Your Dream Bridal must be notified within 72 hours after your item has been delivered if you would like to make a return or exchange. Create Your Dream Bridal will only accept unworn merchandise, and the item must be returned in its original condition. Your item must ship out and be postmarked within 3-4 business days after delivery. Once the piece is returned and examined, you will then receive your refund or your new item will be shipped. You will be refunded for your returned product (minus shipping). You must cover any additional freight costs to return or exchange your item * * * DAMAGED ITEMS * * * If your item is damaged when you receive it, you have 24 hours to message Create Your Dream Bridal to assess the problem.

Other Policies

* * * SWATCHES * * * If you are unsure about a fabric, color or trim, please order swatches prior to placing your order. There is a $5.00 fee for swatches and international customers need to pay additional postage fees. You will receive a $5.00 coupon code in the mail with your swatches to be used towards your future purchase. To order swatches please follow this link:

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