Introduction

Welcome to Cre8ivGifts, Made to order just for you. Personalized gifts and gift ideas for any occasion including birthday, graduation, wedding, anniversary, Christmas gift, or business. Specializing in custom embroidery, logos for polo shirts, bags, towels and other merchandise. Personalization is included on all my items listed. There may be additional charges with custom logo digitizing (turn picture into stitches). Check back often as I am always adding new items. My shop is a smoke-free and pet free environment. Please contact me with any questions. Thank you ~ Judy

Payment Policy

Payment is due at time of purchase. MI Residents are charged a 6% Sales Tax. CANCELLATION POLICY: Once an order is placed, I do not accept cancellations. I start processing your order immediately. Please let me know if you have any questions. Should there be a problem with an item that is out of stock, I will contact you to discuss timing considerations and issue a refund immediately if you no longer want to purchase the item. Please check email often as I may have questions regarding your order.

Shipping Policy

USA Shipping: My items are shipped via United States Postal Service (USPS). All items are made to order, most items ship in 7 business days of your order, longer processing times on large orders and around Holidays. ADDRESS Please make sure your shipping address is correct. All items are shipped to your PayPal address. TRACKING Tracking numbers are sent to your email, please check your package tracking online. If the tracking information indicates the item was delivered and the Buyer indicates the item was not received, the Buyer will be asked to check with housemates / neighbors to determine if the package was picked up accidentally and / or the USPS to determine if the package was miss-delivered. INTERNATIONAL International Shipping: My shipping fee does not include any additional International charges that may incur, please check with your local service. I ship to USA and Canada.

Refund & Exchange Policy

Due to the nature of my business, returns are not acceptable unless there was an error on my part, if so please contact me immediately.

Other Policies

If any special requests or instructions have been discussed thru email prior to placing your order, those details MUST be copied / pasted in the Message To Seller at checkout. With so many email and custom requests I will not remember the details without seeing them on the order. Please be sure you have your order completed in full before submitting, i.e. font style, thread color, name or initials, initials layout example for layout: First, Middle, Last (FML) - ABC First, LAST, Middle (fLm) - aCb (all caps) Check all your spelling before submitting, I personalize according to your input. Please allow 7 days for embroidery. Thread Color appearances may vary on individual computer monitors so the actual items and thread colors will vary slightly from the computer image. When selecting thread colors please use the thread #. **PLEASE CHECK EMAIL OFTEN AS I MAY HAVE QUESTION ON YOUR ORDER. If any information is missing I will email you. If I have no reply in 7 business days I will cancel your order and issue a full refund. A new order can be placed at anytime. Important info I need to process an order: Name or Initials (initials must be specified aCb or ABC). Thread Color (*2 thread colors for some font styles) Font Style I accept custom orders with no minimums. Your custom order must be paid in full before I begin processing. Digitizing (logo turned to stitches for embroidery) of your artwork will be sent to you for approval before stitching (see Logo Information below). LOGO INFORMATION: Cre8ivGifts assumes all of our customers have the rights for usage on all logos and designs submitted to us - No clipart pictures will be accepted. We will not assume responsibility in any trademark or copyright infringement dispute. By purchasing from us the customer agrees to assume any liability resulting from actions or demands brought against us for trademark or copyright infringement. We will digitize your logo (turn into stitches) as submitted to us, please send your logo exactly the way you would like it stitched in a clear .jpg format. Your item(s) will not be scheduled for production until final approval is submitted by you.

Contact Information

cre8ivemb@gmail.com

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