Introduction

Welcome to my shop! Please read over all the shop policies BEFORE placing an order! Thank you -Jessie -------------------------------------------------------------------------------------------------------------------- SHIPPING: All items are shipped using standard shipping and typically arrive within 2- 4 days after being shipped, if you need your item faster two day and next day shipping are available Shipping out of the Country: If you wish to place an order from a country not listed in the shipping section of any item please contact me to get a shipping price. Orders will be shipped in 3-10 business days unless we agreed on an arrival date. Tracking number is given upon request. Puck up is available for people who live in the Los Angeles area- no shipping will be charged. -------------------------------------------------------------------------------------------------------------------- REFUNDS & EXCHANGES: Refunds are not available for orders that melt while being shipped, unless dry ice was purchased with the order. If your treats happen to melt even though you bought dry ice please send me a picture of the melted treats and you will be refunded for the price of the treats only. Getting a Full Refund/ Last Minute Cancellations: Full refunds are only issued to orders cancelled before they are made. I understand that unexpected things come up in life. If you need to cancel an order please let me know as soon as possible. If your order has already shipped, a $5 (fee increases with order quantity) fee will be subtracted when issuing a refund. If your order has already been shipped, treats will need to be shipped back to seller at buyers expense. Only once treats have been received by the seller will a full refund be issued. Custom Designed Order: Unfortunately I do not give refunds for custom designed orders. If your order arrives damaged or you are not happy with it. Please contact me so we can work something out! -------------------------------------------------------------------------------------------------------------------- ADDITIONAL INFORMATION: Custom Orders- I have worked with many customers to design the perfect treat for their special occasion, please contact me to request a custom order. Bulk Orders- Rates are available for bulk orders, please contact me with the item name and amount you wish to order. GET 10% OFF! If you place an order 3 or more weeks in advance you will receive 10% off your order.

Payment Policy

Shipping Policy

Refund & Exchange Policy

Return to Store Contact Crazy Brain Chocolates