Covered By Grace Creations's Policies
Introduction
It is our desire to always bring customer satisfaction! We will always provide the safest and most affordable shipping methods to our customers.
Payment Policy
We do require payment prior to shipment. You may cancel the order at any time before items have shipped. Once the item has shipped, we will not be able to offer and refunds.
Shipping Policy
Any purchases over $35 will include free shipping! Shipping will be exact for items below $35 with tracking! USPS is my go-to shipping method!
Refund & Exchange Policy
At this time, we do not accept any returns since these items are handmade, and sometimes made for a particular person. Please be sure to look carefully at all item descriptions and photos to be sure that the item you are purchasing is exactly what you want.
Contact Information
If you have any questions/concerns or would like information on a custom order. Please email me at heathernshaw93@gmail.com or look us up on Facebook @CoveredByGraceCreations.