Payment Policy

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. Payments must be received within 3 days of purchase or an order will be canceled. (If there are any problems that may delay payment, please just let us know.)

Shipping Policy

We ship domestically and internationally via First Class Mail, but if you require other shipping options such as delivery confirmation, tracking or insurance, please contact us before you place your order so we may adjust your charges. * Orders will ship within 14 Business Days from time of purchase. * We offer rush shipping for an additional fee. * INTERNATIONAL ORDERS: are shipped via first class international mail which does not include tracking, insurance or delivery confirmation. If you require other shipping options, please contact us before placing your order so that we can adjust your charges. * Couture By Lolita is not responsible for lost or stolen items. If you would like to buy insurance, please inform.

Refund & Exchange Policy

Please note all sales are FINAL. All of our pieces are custom made-to-order. Couture By Lolita is not responsible for lost items in transit, however we extend the offer to make any repairs needed incurred one (1) week of receiving your merchandise.

Other Policies

If you are interested in purchasing our items for wholesale, please contact us. Also custom orders are invited and made to fit your preferred taste, please feel free to send a message!

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