Contempo Jewelry's Policies
All items are handmade, listed and shipped by yours truly. I have quite a few interests and love learning new things. In turn, you will find a unique blend of accessories. I am happy to take on custom orders, bridal orders, restringing and also adjustments. I can always change a design to suit you, whether it be length, style of earwire or different kind of metal. All of my products are shipped from a non-smoking location. I enjoy creating my products and my mission is to provide the best experience for my customers. Stop back often!
Payments are accepted through Paypal only. All payments are expected within 24 hours of purchase or the item will be relisted. If you need more time than that, please message me - I am more than happy to do what I can!
All orders are shipped 1st class, it is the most economical method. If for any reason you need to change the shipping method, please contact me.
Refund & Exchange Policy
Please be sure you love your piece before you buy it, and feel free to message me to ask any and all questions. If you are unhappy with your purchase, you can return the item for a refund. Shipping costs will not be refunded. I am happy to resolve any problems, please contact me. You have 7 days upon receipt to contact me, and make arrangements for a return. Buyer is to pay return shipping. I can not replace pieces that have been damaged through improper use or care. No returns or refunds for custom ordered pieces or anything that needs to be ordered from the seller. Returns/refunds are only accepted from my regular online jewelry line
Please contact me if you have any questions or concerns. I enjoy receiving emails so I can improve my store and my products. International Buyers - You could be subject to customs tax on anything imported into the UK from Non-EU countries valued at more than £15 including an £8 handling fee from Royal Mail for processing the customs tax. To learn more check here - www.hmrc.gov.uk/customs/post/internet.htm All jewelry is shipped in a recycled kraft paper box, perfect for gift giving. Free gift wrapping available, please make a note for me. Sizes, colors, stones, ear wires, shapes can all be customized. Please contact me for any custom orders. I look forward to creating what will work for you. *Stone and Pearl Sizes* 25mm = 1 inch 12mm = 1/2 an inch 6mm = 1/4 of an inch Wholesale inquires are welcome.