Hi - Thank you for checking out my shop! It is my goal to provide you with quality customized binder clips that fit your needs and are personalized to your taste. Feel free to contact me if you have questions about my products. Payment - I accept PayPal. Since all clips are custom designed - please allow 1-2 weeks for delivery. Payment is due at the time of placing the order. Shipping - I generally ship through U.S.P.S. priority mail. Standard shipping for up to 12 clips is $6.00 and is tracked and insured. Refunds and Exchanges - Cancellations will only be accepted if merchandise has not been shipped yet. If items are damaged in shipment a postal claim will need to be done. Please inform me immediately if there is a problem, and if possible, take a photo of the damage done to the package. Communication is key. I feel confident that we will be able to work any problems due to damage as long as we communicate. Additional Policies and FAQs - Please note that you are responsible for making sure that I receive the correct address to send the package to; if the package gets lost because you entered your address incorrectly I cannot take responsibility for it. If a package is returned to me because it was addressed incorrectly, I will pay to have it shipped again if the error in addressing stems from negligence on my part. Customized or personalized orders will also generally take approximately 2 weeks to process. Please give me as much information as possible so that I can make them to your specifications.
Refund & Exchange Policy