kelly ringer's Policies
Hi and welcome to my shop, ChatterByHammer by Kelly Ringer. I am passionate about creating quality jewelry that is unique to each customer. If you have any questions, please contact me! I will be happy to work with you to create the perfect piece. Most of the pieces offered in my shop may be fully customized including personalizing using metal hand-stamps, meaning, each letter, number ect is hand stamped by me. Not to be confused with engraving, hand-stamping allows for minor inconsistencies in letter spacing, alignment and spacing which add to the character of your piece. Please understand that I will not offer refunds or returns on any personalized piece unless there is a spelling error on my part. See something you like but don't like the color? Chances are I can customize to fit your needs! Thank you!
Your order will shipped with USPS Priority Flat Rate Shipping. I will combine shipping when applicable. Order Processing is typically completed within 7 business days. During holidays, times may be extended. Packages are mailed via flat rate USPS. I do offer a rush order upgrade for $20.00 which includes an upgrade to USPS Priority Shipping. Our Rush Order Upgrade will bump your order to the front of the line and will be shipped out the next business day provided you place your order before 3 pm. Please contact me with questions regarding this option if you have any concerns. I will not be responsible for the delivery time of your order once it leaves my hands. I will provide you with tracking information if you request it. Thank you!
Refund & Exchange Policy
Our customers satisfaction is very important to us. We will make every effort to keep you happy. Refunds and exchanges will be accepted on all items excepts for customized jewelry with names, dates, locations ect. If you have any concerns regarding this policy, please feel free to contact us before ordering. We look forward to working with you!
Our listings generally provide for a 7 day turnaround. If we missed one and the turnaround states anything less, it is a typo and will not be honored except when possible at the discretion of Kelly, Owner of ChatterByHammer.
Here's my contact info- My personal cell # is (218) 252-2234 (leave message please) firstname.lastname@example.org facebook.com/chatterbyhammer instagram.com/chatterbyhammer pinterest@chatterbyhammer twitter@mikelssoap