Introduction

Welcome to CatBird Studios! I work hard on creating beautiful and well made items. Please feel free to ask questions prior to purchase as handmade, one of a kind (including custom made) items are typically not refundable.

Payment Policy

Payment is due in full at time of purchase.

Shipping Policy

All items are shipped via USPS and only within the U.S. Items in stock will be shipped within 3-5 business days. Shipping for custom items vary depending on the time required to create item. Please read each item's description for additional information.

Refund & Exchange Policy

Refunds are not typically provided for hand made items. Every effort has been made to ensure descriptions accurately reflect the item so please read the item description carefully prior to purchase. Refunds are not available for custom items. If the item is damaged during transit, please notify me immediately so we can work out a replacement option for you. Please note that if we do agree to an item's return and refund, any shipping costs cannot be refunded and you will be responsible for the cost of shipping the item back. In addition, refunds will not be applied until the item is received and inspected.

Other Policies

All items are made in a smoke free home, however, I do have pets, a cat (Korben Dallas), a Shih Tzu (Linus), and a Shih Poo (Mr. Darcy). I make every effort to keep them away from all fabrics and yarn, however, I cannot guarantee that my items are allergen free. You can wash the items yourself once they are received which will ensure any allergens are removed and that there are no scents used if needed.

Return to Store Contact CatBird Studios