Carrying The Banners's Policies
Welcome to Carrying the Banners! **I love to design and create fun party decorations with all kinds of fabric **All items in my shop are 100% handmade. This means your purchase my slightly differ from the picture because no two items will be exactly the same. I treat my projects like special snowflakes and curve the design to your theme and wants **Smoke-free home.
**I accept Paypal and all major credit cards. Payment should be made within 48 hours of sale. **Should you decide to cancel your order before it is shipped, you will be refunded the item price and shipping. **Taxes are determined by Aftcra based on your billing location. **Once the item is shipped, your order cannot be cancelled or refunded. **I am more than happy to respond as soon as possible if you have any questions about payment.
Note: I ship packages to the address on file with your payment method unless otherwise directed. **Please make sure your Paypal and Aftcra info is current to avoid lost packages. If you need it shipped to a different location, please send a note with the address. I am happy to oblige. **I ship First-class USPS, using delivery confirmation on every package. If you have any questions or would like your item insured, just let me know. **Under normal circumstances, I ship everyday, except Sundays and Federal holidays. I cannot be held responsible for packages once they leave my hands. If you have any issues with how your mail gets delivered (rough postal worker, pesky neighbors, wet climate), please let me know and you can add insurance to your package or signature confirmation for an extra charge.
Refund & Exchange Policy
**Should you decide to cancel your order before it is shipped, you will be refunded the item price and shipping. **Once the item is shipped, your order CANNOT be cancelled or refunded. **Please remember that all computer monitors display different resolutions and I do my best describe all items with as much detail as possible. **I do not offer refunds for lost packages. Delivery confirmation will be used on all orders.
I LOVE to do custom orders so please reach out to me if you don't see anything that meets your needs, I am more than happy to accommodate. Custom orders will be priced the same as listed items that are similar unless additions are requested that are outside of normal design elements ~ this is no issue and I will work together with you on a quote to meet your financial and design needs.