Welcome! Thank you for your interest in using Calligraphy Jennifer for your wedding calligraphy or custom gifts and jewelry. My policies are simple, my pricing is affordable, my service is outstanding and my turn-around times are among the best in the business!

Payment Policy

PayPal & Credit/Debit cards are my current preferred payments. All electronic payments are processed through PayPal. ***NOTE: You do not need a PayPal account to make a purchase if you pay by Credit/Debit card. All orders will be processed after the payments clear. ***CANCELLATIONS: You have 24hrs from the time of purchase to request for a cancellation. You will be fully refunded in the form of your original payment.

Shipping Policy

I ship most of my items with the USPS with tracking info. ***Expedited shipping is available upon request.

Refund & Exchange Policy

Because of the Personalized and Unique nature of these items, unless: ***Item arrived damaged - I will need proof such as pictures of original box and item for a replacement (personal items from the buyer used to recreate the items will also be needed). ***Returns are accepted for items that are Not Customized. Buyer is responsible for shipping the items back with tracking information to qualify for a Full Refund.

Other Policies

***DELAYED, LOST or STOLEN Packages*** ***Seller is not responsible for shipping delivery delays, Lost or Stolen items. **If your package is lost, Please contact your local USPS Postmaster for issues related to delays of delivery or packages showing delivered but not received. (They have a GPS Tracking device that will show where the package was actually delivered and can be retrieved in the event of misdelivery.) **If you believe your package was stolen, this will require a police report in order for the USPS to process. ***Calligraphy Services*** Envelope Addressing- Clients will provide the envelopes + 20% (to account for human error) I can also provide the envelopes for an additional fee. ***RUSH ORDERS Available upon request*** I offer Rushed service for all my Calligraphy services. My turn around time depends on the quantity and nature of the project. Normal Turn around time is 1-2 weeks for custom orders

Contact Information

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