Burlapkeepsakes is ALL about customer service!! I work to make each order exactly what you had envisioned. If you are not 100% satisfied, A refund will be given.
All orders will begin design after payment has been cleared. Thank you for your order!
I ship custom orders out within 3 business days of receiving the order. I will need at least 1-2 from the final approval of the print design to get the item packaged and shipped. Non-custom items will be shipped within two business days.
Refund & Exchange Policy
100% satisfaction is a must. A refund will be given on any order. Item must be returned and Burlapkeepsakes will pay the fee to ship it.
you can contact me at firstname.lastname@example.org with any additional questions!