Burlapkeepsakes is ALL about customer service!! I work to make each order exactly what you had envisioned. If you are not 100% satisfied, A refund will be given.

Payment Policy

All orders will begin design after payment has been cleared. Thank you for your order!

Shipping Policy

I ship custom orders out within 3 business days of receiving the order. I will need at least 1-2 from the final approval of the print design to get the item packaged and shipped. Non-custom items will be shipped within two business days.

Refund & Exchange Policy

100% satisfaction is a must. A refund will be given on any order. Item must be returned and Burlapkeepsakes will pay the fee to ship it.

Contact Information

you can contact me at with any additional questions!

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