Brooklyn Firefly's Policies
Introduction
Thank you for visiting Brooklyn Firefly! We love crafting unique fragrance blends that enhance your favorite tried-and-true scents. We find inspiration just about anywhere - in nature, in our spice rack, even at the produce stand at the Farmers market! Please check back with us often - we're always creating something new and enticing!
Payment Policy
We accept all forms of payment accepted by Aftrcra. Payment is due when the order is placed.
Shipping Policy
All orders are shipped via USPS with a tracking number. Unfortunately, we cannot be held responsible for any packages lost by USPS. If a different shipping method is desired, simply send us a note and we will get a shipping quote.
Refund & Exchange Policy
If you don't love your Brooklyn Firefly candle, we will happily exchange it for you. You may ship the candle back to us, and as soon as we receive it we will ship a replacement to you. We cannot accept refunds at this time.
Contact Information
Wholesale inquiries and special orders, kindly send us an email at [email protected].