Introduction

Welcome to Brittani Rose Paper. I offer one of a kind, whimsical paper illustrations and personalized paper portraits. Great for gifts, anniversaries, weddings and any special occasion you wish to capture. Family and couple portraits can be created to represent your family in any way possible, and you can specify any scenery you would like – everything is customizable. I will bring your thoughts to life! Questions? Contact us via email at brittanirosepaper@gmail.com. For Deals, Sales, and More follow us on Facebook: www.facebook.com/BrittaniRosePaperArt Instagram: https://instagram.com/brittanirose/ Twitter: https://twitter.com/BrittaniRoseArt

Payment Policy

• • THE CREATION PROCESS • • Work on your piece only begins once payment has been processed and all details and photographs have been received. At that point, your order will be added to my waitlist. Current waitlist time is 9-10 weeks. Please send the following information: ♥ 3 reference photos (per person). Close up and full profile front facing photos are needed. Individual photos are A-OK! ♥ Include good photos of details you want me to capture, including: - eye color **VERY IMPORTANT** - freckles and/ or moles - tattoos - dimples ♥ Please include clothing preference (either a photo or detailed description.) The more details you can provide the better! I like to get a feel for who I’m making this for, so I can be as accurate as I can. Please tell me if there are any favorite pieces of jewelry often worn or shoes or hair accessories or a certain hairstyle. Please note, I process orders in the order they are received. Obviously, I cannot start working on the portraits until I have received the necessary photos. Therefore, if there is a delay in sending the photos, that will delay when you receive the final product. Due to the amount of time the art takes to complete, there is no approval or revision process. ** If you decide to not purchase a background your portrait will be finished on a heavy weight, acid free, 140 lb white sheet of paper. We accept payments via Paypal. PRIVACY OF PAYMENT INFORMATION No private information regarding your payment method is disclosed at any point during or after you have completed a transaction. No credit card information, including carrier, full or partial credit card numbers, expiration dates, or three or four digit security codes are made available or disclosed to our shop. The only information which we receive once you have placed your order is your user name, payment method ( Paypal,) and your shipping address. All other information is handled by your payment processor, i.e. Paypal. Please visit your Papal account to update billing information or any other account specific changes. PAYPAL Payments are safe and secure when you pay using Paypal. You may use your Paypal account or as a Guest. Simply choose the option to pay by credit card instead of registering when prompted by Paypal during check-out. PAYPAL ECHECK Payments made through PayPal e-check will be shipped as soon as the payment clears - this can delay your order up to seven days so please keep this in mind when choosing this option. CANCELLATIONS If you need to cancel your order, for any reason, please contact us as soon as possible. You will only be able to cancel an order within 24 hours of your order placement. CANCELLATION VERIFICATION We require a two step process to verify cancellation requests. Once confirmed the order will be cancelled immediately (providing that it is within the 72 hour cancellation window - see above paragraph.) If the cancellation is not confirmed the order will ship out as scheduled. All orders shipped, even if requested but not confirmed cancelled, will be subject to all applicable return policy terms - See Return policy guidelines below. COUPON CODES: Coupon Codes must be entered at time of purchase to receive promotional discounts. Discount codes mentioned via method of contact either before or after purchase will not be honored. Please contact us at brittanirosepaper@gmail.com if you need assistance in using coupon codes prior to purchasing items. By purchasing from Brittani Rose Paper buyer agrees to abide and adhere to all policies.

Shipping Policy

• • SHIPPING • • Everything from Brittani Rose is packaged with tender loving care! Your paper illustrations are sealed in plastic and nestled in a bed of bubble wrap or fluffy packing peanuts. All orders will receive a confirmation email and tracking number once shipped. Please remember, I cannot guarantee shipping dates quoted by the USPS. It generally takes 5 business days to arrive. Unfortunately, after the package leaves my hands the timing is completely out of my control. • • INSURANCE COVERAGE • • --Not included in your shipping charge --It is always a good idea to protect your item with insurance within the USPS system, if you would like to add this to your order- convo us so we can add it in before your checkout --If for some reason your package is lost in transit or damaged when received and you have decided to decline insurance coverage, The First Snow is not responsible once your order has left our facility **Please note that the USPS can be somewhat unpredictable during the busy holiday season. I will promise to ship your print in time that it should arrive, but, I cannot promise a timely delivery once it is in their hands. Convo me if you would like to upgrade to UPS.** // International Shipping // Custom paper illustrations ship 7-10 days internationally. Please note that International shipping is not guaranteed to arrive within this time frame and can sometimes be unpredictable (VERY, very unpredictable at times, as packages tend to get held up in Customs)

Refund & Exchange Policy

• • CANCELATIONS • • You have 24 hours to cancel orders to receive a full refund. Once the order has been placed for 24 hours a refund can not processed but a store credit can be applied for a later date. • • REFUNDS • • Due to my work being individually custom made for each client, I am not able to accept returns. When customers are happy, I am happy, so my number one goal is to ensure that you are pleased with your purchase. That is why it is extremely crucial to communicate fully with me about how you want to see your final portrait. If there are any issues with your order, please send me a message and I'll be happy to discuss options with you. Please remember that these illustrations are a fun and quirky way to capture your family, friends, or pets. While the nature of my style is to create the likeness of your family based on the photos provided, it is not realism. I do my best to personalize each and every paper person/pet to be identified to each given person.

Other Policies

• • THE CREATION PROCESS • • Work on your piece only begins once payment has been processed and all details and photographs have been received. At that point, your order will be added to my waitlist. Please send the following information: ♥ 3 reference photos (per person). Close up and full profile front facing photos are needed. Individual photos are A-OK! ♥ Include good photos of details you want me to capture, including: - eye color **VERY IMPORTANT** - freckles and/ or moles - tattoos - dimples ♥ Please include clothing preference (either a photo or detailed description.) The more details you can provide the better! I like to get a feel for who I’m making this for, so I can be as accurate as I can. Please tell me if there are any favorite pieces of jewelry often worn or shoes or hair accessories or a certain hairstyle. Please note, I process orders in the order they are received. Obviously, I cannot start working on the portraits until I have received the necessary photos. Therefore, if there is a delay in sending the photos, that will delay when you receive the final product. Due to the amount of time the art takes to complete, there is no approval or revision process. ** If you decide to not purchase a background your portrait will be finished on a heavy weight, acid free, 140 lb white sheet of paper.

Contact Information

Email: brittanirosepaper@gmail.com * Website: brittanirosepaper.com * Facebook: www.facebook.com/BrittaniRosePaperArt * Instagram: https://instagram.com/brittanirose/ * Twitter: https://twitter.com/BrittaniRoseArt

Return to Store Contact Brittani Rose Paper