BrianaDragon Creations's Policies
Welcome to BrianaDragon Creations. Everything you see here is lovingly hand crafted by Briana Blair or Eric Peacock. One of the most important points about our crafts is that we never make the exact same thing twice. Every piece has a unique quirk, and yours will be the only one like it in the world. We’re also very eclectic, so you never know what kind of unique and unusual items we’ll have to offer.
We accept payment exclusively through Paypal.
Shipping is free on most items. All items are shipped within 7 days of cleared payment. You will receive a tracking number as soon as your order ships. We ship via USPS first class mail. If you'd like faster shipping, please contact me prior to ordering, since expedited shipping will add extra cost. - - - - - - We care about the environment, so we use minimal packing materials and recycled packaging. We will ensure that your item is packed safely, but we don't use fancy packing materials that cost you more and just end up in the landfill. - If you'd like to have an item packed as a gift, contact me and I'll make you an attractive recycled tube or box (decorated in lovely zentangles) for a small additional charge.
Refund & Exchange Policy
We do not currently accept returns or issue refunds, so please read descriptions carefully before purchasing. If you have any questions at all, feel free to contact me at any time. I'll give you any details you need about an item to make sure that you're completely satisfied with the item(s) you receive. (I'll even send additional photos of the product.) - - - - - - Every item is unique, so we're unable to exchange items.
Please note that photos are taken at close range to show detail, etc. Some items may appear larger than actual size. I do have measurements within each listing detailing sizes, lengths, etc. - - - - - - Color may also vary depending on your computer monitor. Slight irregularities, color variations and inclusions are natural characteristics of some of the supplies that I use in my pieces. - - - - - - All of our jewelry is created with care and attention to detail, but many pieces are delicate. Wire jewelry will warp if handled roughly. Please store your jewelry in a hanging position or in a flat space where it will not be damaged. Our items are intended for teens and adults and should not be given to small children. - - - - - - It is recommended that you keep hair spray, perfume and other chemicals away from your jewelry to avoid any possible discoloration. Earwires/hooks may be gently cleaned with an alcohol swab. - - - - - - Our necklaces are generally designed to be adjustable. However, if we list a necklace that you’d like but it is not in your size, we may be able to add extensions upon request, up to 3 inches at no additional charge. Be sure to contact me before purchasing. Any more than 3 inches, please contact me to ask about price. - - - - - - All items are kept in a sealed container away from pets and dust at all times in a smoke-free home. - - - - - - All earrings have hypoallergenic stainless steel earwires/hooks unless otherwise stated. All materials are listed in the item description, please check to avoid allergic reactions. - - - - - - ACEO cards and art are sent in a protective clear plastic sleeve. We do not use sealants on our work. - - - - - - Metaphysical items are provided without any guarantee of their effectiveness. Any items sold in this shop that have a listed purpose (love sachet, etc.) are imbued with energies to help you achieve that end and made with materials to further charge the item. However, the successfulness of any spiritual working depends on you, the user. Your intent and use of the item is what will truly determine the outcome it brings. We cannot guarantee that any item will bring any specific result into your life, though we certainly hope that it does. - - - - - - Herbal products sold in this shop are not intended for consumption or medicinal use. The buyer assumes all risks and liabilities in the use or misuse of these products. You agree to completely hold blameless and absolutely indemnify, BrianaDragon Creations, their business and practice, from any and all liabilities and expenses.
You can contact us at any time by clicking the "contact store" button in any listing. Be sure to include the link to the item(s) you have questions about. I typically respond in 48 hours or less.