Thank you so much for your interest in my store. I have tried to be detailed and thorough with all of my product listings and measurements, but please feel free to contact me if you ever have any questions. If you are interested in international shipping, I do not have one flat rate set and posted, but please contact me and I'll gladly work something out.
All major credit card and debit card payments are accepted though PayPal, even if you don't have a PayPal account. If you are local to the Denver CO area, feel free to contact me and we can discuss arranging payment in person- I always love to see a piece of my jewelry on it's rightful owner! For custom orders, prices and payment will be determined after the buyer and I have a conversation about the commission entailed. Sometimes, a 50% deposit will be required for custom work.
Standard shipping within the Continental United States is $4.99. I will ship your jewelry 3-5 days from when it is purchased, via First-Class mail or the lowest rate available. If you want to request expedited shipping, extra charges may apply; please specify how quickly you will need the package and I will price shipping according to the appropriate current USPS rates. I am open to international shipping, but will price that out on a case by case basis, so please contact me if you are interested in one of my pieces and live outside the US. For international orders, I will also price shipping according to the appropriate current USPS rates, but please note: shipping times may vary widely and I am not responsible for tracking the package once it has left the Unites States. For all domestic and international purchases, payments must clear before order will be shipped.
Refund & Exchange Policy
If you are not happy with your purchase, you may return it in it's original condition within 15 days from date of purchase. If the returned jewelry arrives damaged or is not in original condition, a refund will not be issued. Refunds will not cover the cost of shipping; that is the buyer's responsibility. If you have metal allergies, please note that I do not use precious metals in most of my work and any jewelry without metal will be noted. Because neck and wrist sizes vary widely, not everything can be a one-size-fits-all. I am 6' tall and my mother is 5'4"- I know how important it is to get the right necklace length for your size, so don't hesitate to contact me if you have any questions. Many of my necklaces have some adjustment, but please be sure to measure and let me know if you need a particular size or think a piece may need some size adjustment. I will not re-size anything after purchase. For any questions or concerns regarding any aspect of my jewelry, please contact me before purchase. I want you to be a happy and informed customer!
Send me a photo! Ok, you don't really have to, but if you wish to e-mail a photo of you (or perhaps a gift recipient!) wearing your new jewelry, I would appreciate it. When I create a piece of jewelry, I lovingly craft it with a person in mind whom I've never met, but I know is out there. Then, getting to see a smile on that person's face when they wear my creation, making a connection through my craft, well, that's just fulfillment right there!
For any questions whatsoever, please feel free to contact me at email@example.com