Payment Policy

Accepted payments through PayPal. Washington state residents will be charged sales tax on all orders. Payment via PayPal must be received within 24 hours of purchase date. Thank you!

Shipping Policy

All of our products are ready to ship and ship VIA USPS.

Refund & Exchange Policy

Returns We do not offer refunds unless there was a large defect or your package arrived damaged. Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. To complete your return, we require a receipt or proof of purchase. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Other Policies

CARE INSTRUCTIONS: Our bibs are made to accessorize & protect a babies outfit from drool. These are great for use during a special event, while your baby wears their Sunday best or if you love to dress your baby up at home. We do not recommend wearing our bibs during a mealtime. Food stains are very difficult to remove so we recommend using a whipeable bib during their meal. Our items are embellished with a lot of different fringe, pom-poms, tassels and other notions. These embellishments require special care. We recommend machine washing bibs with fringe and hand washing bibs with poms. Wash your bibs with a natural, phosphate free detergent on a gentle cycle. Re-shape and hang or lay flat to dry with the fringe facing up. If you hand wash, squeeze out water and hang to dry in a shady area. Iron well to get it back to looking new. Washing might change the look of the embellishments & trims. Never bleach or tumble dry. Please do not soak the bib for too long so the dye doesn't run. Peter Pan Collars: Use the same care instructions as for the bibs! Gently wash, reshape and lay flat to dry. Iron well before wearing! Sizing Bibs: All bib dimensions are listed in the description sections. They are around 8"x8". We made them this size because we want them to look like an accessory and be a part of your babies outfit instead of being big, bulky and awkward. Since they come in one size, they need to fit newborns to one year olds. Keep in mind that your bib will look slightly big on a one month old and it will look a little smaller on a one year old.

Contact Information

Say hi at info@billybibs.com

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